Effective date: October 15, 2026
This Privacy Policy explains how Beyond Comfort Care Services LLC (“Beyond Comfort Care,” “we,” “us,” or “our”) collects, uses, and shares information when you visit https://beyondcomfortcare.com (the “Site”).
We are a non-medical home care agency in Modesto, California, licensed by the California Department of Social Services. If you have questions about this policy, see the “Contact Us” section at the end.
Not for Medical Emergencies
This Site is not for medical emergencies. If you or someone else needs urgent help, call 911 right away. Do not use our website forms or email to report an emergency.
No Medical Advice
The Site provides general information about our non-medical home care services. It does not provide medical advice, diagnosis, or treatment. Please talk with a doctor or other qualified health professional about any medical questions.
Information We Collect
We collect information you choose to give us through forms on the Site, and some basic information collected automatically when you visit.
Free Assessment form
When you request a free assessment, we collect:
- First and last name
- Mobile number
- Email address
- Preferred appointment date and time
- Who needs care
- Age
- An optional comment
Contact form
When you contact us through the Site, we collect:
- Name
- Email address
- Phone number
- Your message
Careers job application form
When you apply for a job, we collect:
- Name and address
- Phone numbers
- Email address
- Preferred hours and availability
- Caregiving skills and experience
- Employment history
- A reference’s name and phone number
- Hobbies and strengths
Please only share what the form asks for. Do not include detailed medical information in a comment or message. If you give us information about another person, such as a family member who needs care, please make sure you have their permission.
Information collected automatically
The Site is built with WordPress and Elementor. It uses Jetpack, which may collect basic visitor statistics and security data, such as information about your browser, device, and how you use the Site. The Site also uses standard cookies (see “Cookies” below).
How We Use Information
We use the information we collect to:
- Respond to your questions and messages
- Schedule and prepare for free assessments
- Review and consider job applications
- Run, maintain, and protect the Site
- Comply with legal requirements
How Form Submissions Are Delivered
When you submit a form on the Site, the information is sent to us by email. This means your submission passes through our website and email service providers.
How We Share Information
We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising.
We may share information only:
- With service providers that help us run the Site and our business, such as website hosting and email providers. They may use the information only to provide services to us.
- For legal reasons, when we believe it is required by law, a court order, or a government request, or when needed to protect the rights, safety, or property of our clients, staff, or others.
Cookies
Cookies are small files stored on your device by your browser. The Site uses standard cookies to help it work properly, keep it secure, and understand basic visitor activity (for example, through Jetpack).
You can set your browser to block or delete cookies. If you do, some parts of the Site may not work as expected.
How Long We Keep Information
We keep personal information only as long as we reasonably need it for the purposes described in this policy, such as responding to you, scheduling an assessment, considering a job application, or meeting legal and business requirements. When we no longer need it, we delete it or keep it in a form that no longer identifies you.
Security
We take reasonable measures to protect the information we collect. However, no website, email, or internet transmission is completely secure. We cannot guarantee the security of information you send to us.
Your California Privacy Rights
If you are a California resident, you may have rights under California privacy law, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), to the extent those laws apply to us. These rights may include:
- Right to know: You can ask what personal information we have collected about you, where it came from, why we collected it, and who we shared it with.
- Right to delete: You can ask us to delete personal information we collected from you, subject to certain exceptions.
- Right to correct: You can ask us to correct inaccurate personal information about you.
- Right to opt out of sale or sharing: You have the right to opt out of the sale or sharing of your personal information. We do not sell or share personal information, so there is nothing to opt out of.
How to make a request
To make a request, contact us by:
- Email: bccscalifornia@gmail.com
- Phone: (209) 614-1562
We may need to verify your identity before we act on your request. You may also use an authorized agent to make a request for you, and we may ask for proof that the agent is authorized.
Non-discrimination
We will not treat you differently or deny you services because you used any of your privacy rights.
Notice to Job Applicants
If you apply for a job through our Careers form, we use the information you provide to review your application, contact you, check your references, and make hiring decisions. We keep this information as long as reasonably needed for hiring and to meet legal requirements. California job applicants may have the rights described above, to the extent the law applies.
Children
The Site is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has given us personal information, please contact us and we will delete it.
Third-Party Links
The Site may link to other websites we do not control. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the effective date above.
Contact Us
Beyond Comfort Care Services LLC
2801 Grewal Pkwy #314
Modesto, CA 95356
Phone: (209) 614-1562
Email: bccscalifornia@gmail.com